Service
Meet our Staff
Michelle Mitchell
Sales & Leasing Specialist
"I recently purchased a 2010 Honda CR-V from your dealership at Sycamore. It was the most pleasant, relaxed, non-pressured experience I have ever had in my 63 years of life. Purchasing a vehicle has always been a wrenching, nervous driven, stressful, horrible experience for me in the past. Therefore, it is with great respect, admiration, and gratefulness that I request commendation be made to Michelle Mitchell, Sales and Leasing Consultant."
Tim Tucci
Sales Consultant Honda Gold
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"Tim Tucci was a great salesman to work with and we are very pleased with our purchase. Thanks again!"
Andy Zuk
Sales Consultant
"We have purchased our last three vehicles with Brian Bemis and Andy Zuk was the salesman. Andy is very knowledgeable about the product, he's accommodating and carries through in what he says he'll do."
Jim Lyon
Service Director
"In an era where exceptional one-to-one customer service excellence has virtually disappeared from our industry, the work that Jim and his team did should be held up as an example for others to try to emulate."
Joe Emerich
Service Manager
"As has been the custom with the Bemis dealership, I was treated by all involved and especially Mr. Emerich, as if Royalty. I feel as if I am one of the family. I would not hesitate to purchase another vehicle form Bemis or to recommend their hospitality to others."
Adam Schroeder
Service Advisor
"Brian Bemis Service Dept. is the best. Special Kudos to Adam Schroeder for going the extra mile to meet the needs of my daughter Dana with her older Honda and all its needs; and for myself with my new Honda over the past several months. Thanks for the professionalism, honesty, and exemplary customer service."
Erica Henry
Service Advisor
"I had to bring my 2006 Honda Ridgeline in for service so I called a day ahead and talked to Erica Henry. She made this experience the best I ever had with a dealership. She was prompt, courteous, thorough, and knowledgeable. With service people like her, Brian Bemis will be #1 in the state of Illinois. She deserves a gold star in her file."
"Erica you did a great job on my car. It looks and runs like new! Thank you!" Dan R.
Keith Krabbe
Body Shop Manager
"Keith Krabbe was wonderful. He went above and beyond what I had expected him to do. It was a pleasure to work with him and his customer service was refreshing in this day and age where that doesn't seem very important to many companies. I will recommend the Collision Center to anyone who needs repair."
Tom Cousar
Body Shop Advisor
"I was met by Tom Cousar, who did an immediate, in the parking lot, inspection of the underside of my car. He told me it would be okay to drive for a while, and he easily set me up for an appointment to get my car fixed. Your calming, personable, and professional handling of my assessment and repair scheduling was so very reassuring and appreciated. I am now back on the road with my Honda Civic Hybrid. I’m amazed at what caring folks in teamwork can accomplish to help their clients. You have shown me the best of what is possible in service."
Rob Wilczek
Body Shop Advisor
"Adviser Rob Wilczek provided exceptional service throughout the time it took to get the repair completed."
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